Author Topic: Unable to play the selected file ...  (Read 1150 times)

May 06, 2009, 08:20:53 PM
Read 1150 times


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Please help! ??? ???

I love my WDTV, but when I try to play several of my AVI files, I get the "Unable to play the selected file. Please refer to user manual, etc."  When I checked the file properties, it listed:

Video: XVID 640x352 29.97fps [Stream 00]
Audio: MPEG Audio Layer 3 48000Hz stereo 192Kbps [Stream 01]

I then checked an AVI file that plays, and the only difference is that the working file says [video 0] and [Audio 1] instead of [stream]  ???. I tried to convert the file using the Arcsoft Media Converter 2.5 that came with the WDTV, but it was such a slow process, and would it have worked? Is there another way? I'm really not tech-savy, so ANY help would be greatly appreciated!