Poll

What is the best way to revive it?

use a USB with firmware
3 (20%)
Call WD for support
12 (80%)

Total Members Voted: 15

Voting closed: December 19, 2009, 10:40:33 PM

Author Topic: 1.01.12 Firmware BRICKING WD TV Live CAUTION  (Read 46538 times)

December 04, 2009, 04:48:54 AM
Reply #30

loomic

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Mine is bricked too. Fix it, WD. I have a second one and ill will not update until a bugfree firmware update ...


loomic (very dissappointed)


December 04, 2009, 04:55:21 AM
Reply #31

FooFighter

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did someone brick his/her device by flashing via usb or did all brick their devices using the web update?

Regards,

Foo
Regards,

Foo

________________________________________
WDTV Live - WUSB600N V2 - DIR655 - DNS-323

December 04, 2009, 05:45:56 AM
Reply #32

Maxtorete

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December 04, 2009, 05:57:21 AM
Reply #33

radio1

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Yeh. Mine is bricked too! Great, just great!

December 04, 2009, 06:27:39 AM
Reply #34

radio1

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I just called and spoke to WD USA support. The tech I talked to was great and said they are aware of this issue and that it is 'fixed'.

    WD TV HD Media Player (WDAVx00) freezes during firmware update

    Question
    Why does my WD TV HD Media Player (WDAVx00) hang when I tried to update the firmware?

    Answer
    
Problem:
The WD TV HD Media Player (WDAVx00) crashes or hangs when you attempt to update the firmware.
Note: This issue has been resolved and the answer will be disabled on December 10, 2009.

Cause:
The firmware update application is timing out because large capacity drives cannot build the media directory fast enough to allow the installation to continue.

Solution:
If you started the firmware update and the WD TV is hung, please follow the instructions below:

Disconnect the power from the WD TV.
Remove the USB storage.
Copy the firmware files to a drive with less data files, or to a USB drive with no other data on it.
Connect the drive with the firmware to the WD TV.
Reconnect the power to the WD TV.
The WD TV firmware update process will begin again when you reconnect the power to the WD TV.

Note: Make sure to connect only the drive with the firmware update files during the update process.


To me, it seems you need to use the smallest USB drive you have. Frankly I am not really hopeful of this working... But who knows... (This is official, at least.)

MOD: This is the WDTV 1 not the live!

« Last Edit: December 04, 2009, 01:51:50 PM by jayallan »

December 04, 2009, 06:41:36 AM
Reply #35

brunoflipper

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December 04, 2009, 06:42:17 AM
Reply #36

timw

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December 04, 2009, 06:49:42 AM
Reply #37

timw

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December 04, 2009, 06:58:16 AM
Reply #38

brunoflipper

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it will not revert back off of usb...
they killed it...

December 04, 2009, 07:02:06 AM
Reply #39

Whoheart

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Mine did OK. Has anyone with bricked tried to revert to old firmware?

Some say they have tried to no avail. However there are some who say it did work for them and they got back to a working machine.

One guy said he did:

- put the original .11 back on a clean USB stick
- disconnected the Live from power
- attached the stick
- kept pressing the hard reset button with an unfolded paper clip
- attached power to the Live


And he then said it flashed the 11 and the machine was working again.
If you think there is something wrong with your WD device contact them and then act upon that: Either wait or move on - don't whine here - this is not WD's board. If you have a problem, start a thread and ask - perhaps someone knows the answer.

December 04, 2009, 07:04:11 AM
Reply #40

robp2175

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Same thing happened to me and I did exactly what pege63 said but no luck. I tried three different drives without success. If anyone has any other ideas, let me know.


I happened to come across this forum and it seems many people are having this issue with 10.01.12.
http://forums.ncix.com/forums/?mode=showthread&forum=116&threadid=2111535&pagenumber=0&msgcount=0&subpage=1&product_id=42231

Her to:
http://community.wdc.com/t5/forums/forumtopicpage/board-id/tv_live/page/2/thread-id/37;jsessionid=533798172014CC9CFBB0434C67BBE6A0
« Last Edit: December 04, 2009, 07:09:20 AM by robp2175 »

December 04, 2009, 07:22:59 AM
Reply #41

brunoflipper

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December 04, 2009, 07:32:37 AM
Reply #42

Whoheart

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I see WD support are apparently saying it can be cause by too large drives where it takes too long to build directories.

So their answer is to disconnect everything.

And have a small usb stick without any other files on it than the firmware. Put the stick in the device then put the power in.

Apparently it is important that there are no other files on the stick
If you think there is something wrong with your WD device contact them and then act upon that: Either wait or move on - don't whine here - this is not WD's board. If you have a problem, start a thread and ask - perhaps someone knows the answer.

December 04, 2009, 07:33:01 AM
Reply #43

Sparxxx

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Mine did OK. Has anyone with bricked tried to revert to old firmware?

Some say they have tried to no avail. However there are some who say it did work for them and they got back to a working machine.

One guy said he did:

- put the original .11 back on a clean USB stick
- disconnected the Live from power
- attached the stick
- kept pressing the hard reset button with an unfolded paper clip
- attached power to the Live


And he then said it flashed the 11 and the machine was working again.

Tried powering off the box, attaching a usb stick with 1.01.11, keeping reset button pressed and powering the box again... nothing happened.
Same procedure with 1.01.12 too... nothing.
Let's see what WD has to say on this...

December 04, 2009, 07:38:06 AM
Reply #44

Maxtorete

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I see WD support are apparently saying it can be cause by too large drives where it takes too long to build directories.

So their answer is to disconnect everything.

And have a small usb stick without any other files on it than the firmware. Put the stick in the device then put the power in.

Apparently it is important that there are no other files on the stick

Nothing of that works :(.