Author Topic: black box help  (Read 1365 times)

July 28, 2009, 10:28:56 PM
Read 1365 times

arsh231

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i finally got it but when i connect it i can see menu but this big rectangle keeps appearing on the bottom of the screen if i want it to dissappaer i have to click volume button every 2 seconds need help

 i just bought it today here are some pics        


Plz help reply Asap

July 28, 2009, 10:43:27 PM
Reply #1

3dxr

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hmm bug

try flash again original FW if this bug will still there go on RMA

July 28, 2009, 10:48:43 PM
Reply #2

arsh231

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do not understand sorry i am a not that well with this kind of stuff

July 29, 2009, 02:14:59 AM
Reply #3

3dxr

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Download from wdc.com original stable firmware and install it on device
if you have latest or beta-prelease version of FW follow  wiki instruction howto downgrade/flash different version

try flash fw from wdc.com and from different key this BLACK BAR shoulndt be there
if will be there contact WDC customer support if they will not provide any other option you can go to Return&warrantry program