WDTV Forum - WDTV Media Player

WDTV LIVE Groups => WDTV LIVE - General Discussion => Topic started by: Whoheart on March 31, 2010, 04:32:51 PM

Title: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Whoheart on March 31, 2010, 04:32:51 PM
So new version available. Presumably that is the finished version of the 1.02.19 beta we tested.

19 seemed to work fairly well (still remaining problems, but some things were fixed :)
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: jayallan on March 31, 2010, 05:29:44 PM
Thanks Whoheart!  

Going to make this the "official feedback" thread for this new firmware update.

Post your experiences here!
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: moomaria on March 31, 2010, 05:35:47 PM
why do i have to manually move the subtitles to the bottom of the video file every time now.  can i not set a default location? it's rather tedious
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: pitokhato on March 31, 2010, 05:41:14 PM
Just upgraded online.  No issue with upgrade.  Very smooth, usual few seconds wait and couple of re-boots.

Have not used yet after upgrade so no comments.

Just wanted to thank the WDTV team and let everyone know that Online upgrade was smooth without any hitch.

Hopefully everyone will benifit from this upgrade.

Thanks
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: djepps on March 31, 2010, 06:00:12 PM
I also did the online upgrade. The process went fine, however, I am now having slow response time from my remote and at times it just freezes.  Anybody else have this type of problem?
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: dribbller1 on March 31, 2010, 06:05:46 PM
I also did the online upgrade. The process went fine, however, I am now having slow response time from my remote and at times it just freezes.  Anybody else have this type of problem?

Nope... don't have that issue.... also did an online update.

Does anyone know what this means

· Resolved Cover-Art issue with folder.jpg & file.jpeg

??
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Headcase_Fargone on March 31, 2010, 06:48:17 PM
Whoa, did they finally fix thumbnails?  I know they claimed they were "working as intended."

Where's the changelog?
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: WiggityWiener on March 31, 2010, 06:50:05 PM
Playing video over network shares seems to have stopped working after this update.  Selecting 'network shares' under video does nothing, it is as if it doesn't detect any.

Tried clearing network settings and even restoring to factory defaults, no luck.


EDIT -- Turning on the 'Share WDTV on your network' option seems to have resolved the problem.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: vmo23 on March 31, 2010, 07:18:52 PM
After firmware update I cannot access anything through network share.  WDTV Live detects my shared drive, and shows it... but when I go to click it I get "No Media In Current Folder"

Gonna try a few things to see if I can get it working again.

edit-
got this advice over from a user on avs

"I had that problem too. I turned off the save login info for network share option then re-entered my user/pass and my shares worked fine again."

Issue resolved.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: SoNic67 on March 31, 2010, 08:02:19 PM
I have installed the new firmware and all went well. I had the previous pre-release FW before so didn't notice any major changes.

One major request - Why is the WDTV live converts the framerate always? Why is not a setting for "native" and let the TV to deal with the format?
My TV (like may others) can handle 480i, 480p, 576i, 576p, 720p, 1080i60, 1080i50, 1080p23.976, 1080p24, 1080p50, 1080p60. But the WDTV Live, on "Auto" negociates the highest rate (1080p60) and converts all materials to that rate. If I manually choose the resolution and frame rate, image is slighty better, but I need to KNOW the resolution/rate of the source.
I wish this was an option - NATIVE - where the content is send as it is to the TV.

Also, this should be similar for AUDIO (Music) formats. I appreciate that you have left the HDCD flag untouched and my receiver can decode it properly.
But I still have a beef: I don't need to have 96kHz sampling files converted to 44.1kHz (when 48kHz stays 48kHz)!!! I don't need 88.2 smashed down to 44.1kHz.
Please add a "NATIVE" option to the audio (digital) too!
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: morpheus on March 31, 2010, 08:48:13 PM
The update went very smoothly.  I never tried the beta so updated from last months firmware.  Things seem to be working great.  The major difference for me that I have tried and noticed are:

1-Now getting HDMI output where I was not previously (http://wdtvforum.com/main/index.php?topic=3106.0 (http://wdtvforum.com/main/index.php?topic=3106.0)), HOWEVER will get the screen flickering and going black randomly.  So a great step in the right direction for me but not quite there it.
2-all streaming over network worked.  I first had to clear login setting the re connect
3-all M4V files working fine and able to FF and RR on them
4-No issues with MKV files

Overall from what I have tested is working great for my uses.  Thanks WD team.  Just would like the HDMI fully resovled
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Whoheart on April 01, 2010, 12:36:47 AM
Whoa, did they finally fix thumbnails?  I know they claimed they were "working as intended."

This was asked on the official boards, and the reply was:

Quote
We fixed an issue in which if a folder on a network share did not have a folder.jpg in it, and was viewed, and then a folder.jpg was added, the folder did not display a thumbnail until the WD TV was rebooted.

Of course there still seems to be a problem if you change folder art, then it doesn't show up until you power of the machine (ie real power off not just press the remote)
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: NoSubstitute on April 01, 2010, 01:54:38 AM
Can someone please verify that the audio out-of-sync issues with AC3 have been fixed!
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: d3vil on April 01, 2010, 02:13:19 AM
Can someone please verify that the audio out-of-sync issues with AC3 have been fixed!

I second this request!
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: rokr on April 01, 2010, 04:31:48 AM
why do i have to manually move the subtitles to the bottom of the video file every time now.  can i not set a default location? it's rather tedious

Yes it doesn't remember the setting, even if you stop a movie and then continue the same movie.
But hey, we got subtitle location setting, can't really complain!
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Hagman on April 01, 2010, 04:35:26 AM
I did a online update on both my WDTVLIVE, went very smooth.

2 annoying problems thoug...

1. On my Networkshare, the covers on the movies in folders, wont appear.
2. Subtitles are very high displayed in the movie.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: thumbgen on April 01, 2010, 05:58:50 AM
I really do not understand why they don't implement a simple and smart external subtitles placing algorithm like this:

--------------   ------------------     -------------------


                                                       first line 1/2
                         first line 1/2              second line 2/2
one line subs        second line 2/2          third line 3/3
--------------   ------------------     -------------------

I have something like that in my old Yamada DVD player and it really works well...
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Sp3kt3r on April 01, 2010, 07:01:56 AM
Hi, I also upgraded to the new firmware 1.02.21 from the network and I had no problem upgrading the device.
I was previously using the Pre-Release so I don't see any major changement between the pre-release but that's fine.

there's only two problem that I still have and that I never been able to fix it.

-WDTV connected with Wired network take at least 5-6 minutes to see the Share folder from my Windows 7 PC but for Media Server access it takes not even a minute.

-WDTV connected with wireless doesn't see any share folder & Media Server even after half hour. not even XP machine or 7. My wireless card is compatible, I have access to youtube but I can't see the WDTV from my computer or can't see my computer from the WDTV. so it's like if the wdtv is not in the network but I set WORKGROUP on every device. I have no clue now.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: kz on April 01, 2010, 07:38:45 AM
why do i have to manually move the subtitles to the bottom of the video file every time now.  can i not set a default location? it's rather tedious

I think the same.Before subtitles show perfect in the bottom but now show very high and yo need move down in all videos.Why doesn´t save position like menu preference?
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: vmo23 on April 01, 2010, 10:16:35 AM
individual jpg files are still shown when browsing videos over network share. 

why can't this issue be fixed!
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: wildgoose on April 01, 2010, 10:38:35 AM
I upgraded to the firmware last night, and much to my surprise, the Thumbnail feature STOPPED WORKING!!

I use to see thumbnail in all my movie folders. Now I don't see any of them. It's almost as if the WDTV Live is not going through each folder to look for Thumbnails. It just shows the folder, and that's it.

I even did my patented firmware upgrade procedure, no less!!

1) power cycle the unit by unplugging the AC from the wall outlet.
2) restore setting to factory default
3) update to new firmware via online method
4) restore setting to factory default
5) power cycle the unit

I noticed fast forward/jump when playing mkv files from network is faster, but the thumbnail feature no longer works!!!!! This is really sad.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: wildgoose on April 01, 2010, 10:50:31 AM
Just a bit of clarification. My directory structure on the NAS is as follow:

Media\Video\HD\movies1\
   movies1.jpg
   some other name.mkv
   some other name.en.str

where "movies1" is generally a name such as "The Da Vinci Code (2006)". So the JPG thumbnail have name "The Da Vinci Code (2006).jpg".

I did in fact experience the thumbnail problem this release supposedly fixed, that is, if you add the thumbnail to the folder after the WDTV has seen the directory, it will only fresh it if you do a reboot. Drove me nuts when I was trying to figure out why the thumbnail doesn't show up. I've learned to work around it by just create the directory and jpg before browse to it in the WDTV.

But the issue now is none of the thumbnail is showing up!! Nothing has changed.. (Yes I did change the view from preview to Thumbnail, as the current version's default is pre-view). If I can't figure this out, I may have to go back to the old firmware.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: mozzer on April 01, 2010, 10:52:54 AM
There is a big issue for me in this release. I have two PC with WinXP with shares. If  i give the username/pw and after i go to other PC to play something, the WD LIVE forget the previous username/pw. WD can memorize only one username/password for one PC. This is very unconfortable, if you have more than one PC in your network with shares. This was the same situation in prerelease. So i had to downgrade to 1_01_24 again.  :(
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: timeey on April 01, 2010, 02:31:23 PM
Can someone please verify that the audio out-of-sync issues with AC3 have been fixed!

I second this request!

Not fixed. Still out-of-sync when AudioOutput is set to digital.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: miami_eis on April 01, 2010, 02:53:28 PM
Can someone please verify that the audio out-of-sync issues with AC3 have been fixed!

I second this request!

Not fixed. Still out-of-sync when AudioOutput is set to digital.

Yup, mkv ac3 toslink is still a mess...i wonder why the by far worst bug is not fixed. i personally don't give a damn about thunbnails if movies are unwatchable....

Please fix this issue WD! Otherwise the Live is an awesome product!

*edit: scott, if you read this could you please give us any info on that issue, why is it hard to fix? is it unfixable? do you know about that bug? can we somehow help you with additional information?
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Ralfioni on April 01, 2010, 03:04:11 PM
Just upgraded w/o any problems.

I LIKE
- the media renderer function (playto feature)
- the new and more stable Youtube interface
- ability to play a video from the preview window without restarting

I DON'T LIKE
- the german translation - it's a joke! I would help you if you let me!
- no HD on Youtube anymore
- can't stop the video preview by hitting stop anymore - please fix that asap!
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: SoNic67 on April 01, 2010, 04:21:41 PM
On my system AC3 audio is in perfect sync with the video. I tend to think that is a matter of encoding of your files, has nothing to do with the digital output itself.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: kantipper on April 01, 2010, 05:27:25 PM
After upgrade to 1.02.21 my external USB drive with NTFS file system was not detected any more. Went back to 1.01.24 and things went back to normal.
K :(
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Dion on April 01, 2010, 07:19:08 PM
Ya I don't like the new subtitle positions..  It's way to High.  FIX THIS WD...
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: rokr on April 02, 2010, 12:18:26 AM
Ya I don't like the new subtitle positions..  It's way to High.  FIX THIS WD...

Use the UP/DOWN arrow in the remote to position the subtitle to your preference.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: data68 on April 02, 2010, 12:23:07 AM

I DON'T LIKE
- the german translation - it's a joke! I would help you if you let me!

So it is. Some things I remember:

For me the most biggest issue is the fixed frame-rate. IMHO there would be three possibilities:
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: miami_eis on April 02, 2010, 02:14:32 AM
On my system AC3 audio is in perfect sync with the video. I tend to think that is a matter of encoding of your files, has nothing to do with the digital output itself.

has nothing to do with the encoding. These files play perfectly on any other MediaPlayer...i tried the HDX1000 and the old popcorn hour of friends of mine. Also, all files play fine on the PC. 
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Josh on April 02, 2010, 02:17:38 AM
Network support is not so important to me, because I always use an external hard drive to watch videos or listen to music...
...But I don't understand, why there is no support for chapters in mp4 or m4v files. In mkv files it workes perfectly, are mp4/m4v videos  so different, that a chapter support is not possible?
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Tetram on April 02, 2010, 02:21:27 AM
I really do not understand why they don't implement a simple and smart external subtitles placing algorithm like this:

--------------   ------------------     -------------------


                                                       first line 1/2
                         first line 1/2              second line 2/2
one line subs        second line 2/2          third line 3/3
--------------   ------------------     -------------------

I have something like that in my old Yamada DVD player and it really works well...

Actually, it does work like this... How do you think it works ?
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: timeey on April 02, 2010, 03:45:14 AM
On my system AC3 audio is in perfect sync with the video. I tend to think that is a matter of encoding of your files, has nothing to do with the digital output itself.

The files are absoluty fine. The old wdtv (gen1 - i switched from gen1 to live with direct comparison) was perfect sync, while the WDTV live is not. AVR audio delay has to be changed to oldvalue + ~70-100ms, then it seems to be sync. And if you set AudioOutput to stereo the same files also perfect in sync on the live (with the same set and cables, no change in avr delay necessary). ;)
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: ro8inmorgan on April 02, 2010, 04:17:58 AM
There is 2 things we need

Audio sync option (that we can delay or advance the audio track compared to the video) Because not every tv or audio system processes its signals at the same speed.

And most important.
We need an option where you can tell the WDTV live to output video in its native fps. Now all Auto does is output at 1080p/60hz. I heard popcorn hour nicely matches its video hz output to the fps of the video file.. Why WD cannot do this? The worst is if you dont know the fps of your video and you just have to try all modes until you find the one that doesn't juddder :|
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: presby on April 02, 2010, 05:27:55 AM
I upgraded last night and it went smooth, except like other on the forum all of the cover art for my folders dissappered I have a folder for each movie. I named the folder the cover art .jpg and the movie all the exact same name and it worked perfectly, after the upgrade it shows a blank folder no more cover art in thumbnail mode.  I did  find a work around, by naming the .jpg inside of the folder, folder.jpg and the cover art appears again, this is a real pain though as I now have to rename all 600 of my movie cover art to folder.jpg.  Thanks alot WD.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Whoheart on April 02, 2010, 06:35:18 AM
I upgraded last night and it went smooth, except like other on the forum all of the cover art for my folders dissappered I have a folder for each movie. I named the folder the cover art .jpg and the movie all the exact same name and it worked perfectly, after the upgrade it shows a blank folder no more cover art in thumbnail mode.  I did  find a work around, by naming the .jpg inside of the folder, folder.jpg and the cover art appears again, this is a real pain though as I now have to rename all 600 of my movie cover art to folder.jpg.  Thanks alot WD.
Wasn't that how it is supposed to work?
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: metalhead on April 02, 2010, 08:34:37 AM
Hello WD,

I applied the beta 1.02.19 fiirmware on the day it came up and it worked great for me.  Nnetwork share access was much faster with the beta firmware.  I no longer had to wait 5-10 minutes to acess the shared folders on my PC after every reboot.  I was a happy WD user....

I apllied the offical 1.02.21 yesterday, network share access went back to the same behavior of older firmware.  It is slow in connecting.  I have to wait a while before I can access the shares while YouTube works instantly after reboot.  Why is thiss happening while we expect the "greatest" in the "latest"?

I still have the 1.02.19 beta firmware so i will down grade back to 1.02.19 today.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: presby on April 02, 2010, 08:50:24 AM
I upgraded last night and it went smooth, except like other on the forum all of the cover art for my folders dissappered I have a folder for each movie. I named the folder the cover art .jpg and the movie all the exact same name and it worked perfectly, after the upgrade it shows a blank folder no more cover art in thumbnail mode.  I did  find a work around, by naming the .jpg inside of the folder, folder.jpg and the cover art appears again, this is a real pain though as I now have to rename all 600 of my movie cover art to folder.jpg.  Thanks alot WD.
Wasn't that how it is supposed to work?


Actually yes, it is supposed to work both ways, if the system can not find a file named folder.jpg, then it is supposed to use the fisrt .jpg file found in the directory, in my case I named the .jpg the same as the movie and that worked just fine until the latest upgrade.  And to speak to your quip about whining in the forum, "If you think there is something wrong with your WD device contact them and then act upon that: Either wait or move on - don't whine here - this is not WD's board. If you have a problem, start a thread and ask - perhaps someone knows the answer." the forum asks for user experinces with the new firmware upgrade, well, I upgraded and this was my experience.  What is the problem?
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: dmarin on April 02, 2010, 09:52:15 AM
usb hub dont work ... I have 2 MyBooks connected over hub and only one is detected... with b-rad firmware it works fine.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Whoheart on April 02, 2010, 11:35:40 AM
Wasn't that how it is supposed to work?


Actually yes, it is supposed to work both ways, if the system can not find a file named folder.jpg, then it is supposed to use the fisrt .jpg file found in the directory, in my case I named the .jpg the same as the movie and that worked just fine until the latest upgrade. 

I know how it worked but are we sure that is how it was SUPPOSED to work. It doesn't entirely make sense to me that it would do it that way. However if its a bug i'm sure they'll fix it again.


And to speak to your quip about whining in the forum

That is my current signature - its appended to all the posts i make.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: SCADA.30 on April 02, 2010, 03:55:15 PM
When I turned on my WDTV Live today and saw that there was a new firmware upgrade, I thought to myself...SWEET.

Then I upgraded, and noticed that none of my thumbnails are working now, and I thought to myself....FUK!


Did everyone lose their thumbnails or is it on a few of us?
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Whoheart on April 02, 2010, 04:31:32 PM
When I turned on my WDTV Live today and saw that there was a new firmware upgrade, I thought to myself...SWEET.

Then I upgraded, and noticed that none of my thumbnails are working now, and I thought to myself....FUK!


Did everyone lose their thumbnails or is it on a few of us?

If you read the thread you'll see others have had some problems.
Is it folder thumbnails? You need to call them folder.jpg
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: SCADA.30 on April 02, 2010, 04:51:42 PM
When I turned on my WDTV Live today and saw that there was a new firmware upgrade, I thought to myself...SWEET.

Then I upgraded, and noticed that none of my thumbnails are working now, and I thought to myself....FUK!


Did everyone lose their thumbnails or is it on a few of us?

If you read the thread you'll see others have had some problems.
Is it folder thumbnails? You need to call them folder.jpg
Yeah, I did read the thread...That is why I asked if everyone lost their thumbnails or if it was just the few of us that posted it.

Yes it is folder thumbnails...And I already had them named folder.jpg
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: presby on April 03, 2010, 03:24:51 AM
Wasn't that how it is supposed to work?


Actually yes, it is supposed to work both ways, if the system can not find a file named folder.jpg, then it is supposed to use the fisrt .jpg file found in the directory, in my case I named the .jpg the same as the movie and that worked just fine until the latest upgrade. 

I know how it worked but are we sure that is how it was SUPPOSED to work. It doesn't entirely make sense to me that it would do it that way. However if its a bug i'm sure they'll fix it again.


And to speak to your quip about whining in the forum

That is my current signature - its appended to all the posts i make.


We ARE sure that is the way it is SUPPOSED to work here is a direct quote from WD's website.

Video:
Name the .jpg picture that you want displayed on the folder to folder.jpg or the thumbnail will not display. If the image is a .bmp, .tif, or any other format, it will not work.
If no "folder.jpg" file is found, display the first cover art ( This can also include a .MP4 with an embedded .jpg image).
If no cover art is available, the WD TV will display the first supported photo in the folder.

Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: papageno on April 03, 2010, 05:33:49 AM
There is a big issue for me in this release. I have two PC with WinXP with shares. If  i give the username/pw and after i go to other PC to play something, the WD LIVE forget the previous username/pw. WD can memorize only one username/password for one PC. This is very unconfortable, if you have more than one PC in your network with shares. This was the same situation in prerelease. So i had to downgrade to 1_01_24 again.  :(
I can confirm that.
I have 5 different computers on the network. The new update made LIVE unusable. Entering login/pass every time you browse another computer.
This is a serious bug. I will have to learn now how to downgrade. Great work, guys!  ???
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: ast on April 03, 2010, 08:10:31 AM
UNSUPPORTED AUDIO SIGNAL. (on MKV files)



previous firmware no such problem, after updating to 1.02.21 UNSUPPORTED AUDIO SIGNAL appeared.  WD please fix this, don't tell me its my settings or set up.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: bobmac27 on April 03, 2010, 09:13:12 AM
I upgraded last night and it went smooth, except like other on the forum all of the cover art for my folders dissappered I have a folder for each movie. I named the folder the cover art .jpg and the movie all the exact same name and it worked perfectly, after the upgrade it shows a blank folder no more cover art in thumbnail mode.  I did  find a work around, by naming the .jpg inside of the folder, folder.jpg and the cover art appears again, this is a real pain though as I now have to rename all 600 of my movie cover art to folder.jpg.  Thanks alot WD.

Why not use folders for different types of movies.  Such as "Action", "Drama", "Women" ect.  This way you put all action movies together in the one folder with a jpg of something that lets you know it is action and name that folder.jpg, leaving all your movie jpg's with the name of the movie.
This way your first screen would show as many folders as you setup and would let you find the type of movie you want easier.  I remember somewhere someone had uploaded artwork for the different types of movies.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: jayallan on April 03, 2010, 01:39:59 PM
UNSUPPORTED AUDIO SIGNAL. (on MKV files)



previous firmware no such problem, after updating to 1.02.21 UNSUPPORTED AUDIO SIGNAL appeared.  WD please fix this, don't tell me its my settings or set up.

You will have to send mediainfo on your file so we can help troubleshoot this.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: SCADA.30 on April 03, 2010, 02:33:19 PM
I upgraded last night and it went smooth, except like other on the forum all of the cover art for my folders dissappered I have a folder for each movie. I named the folder the cover art .jpg and the movie all the exact same name and it worked perfectly, after the upgrade it shows a blank folder no more cover art in thumbnail mode.  I did  find a work around, by naming the .jpg inside of the folder, folder.jpg and the cover art appears again, this is a real pain though as I now have to rename all 600 of my movie cover art to folder.jpg.  Thanks alot WD.

Why not use folders for different types of movies.  Such as "Action", "Drama", "Women" ect.  This way you put all action movies together in the one folder with a jpg of something that lets you know it is action and name that folder.jpg, leaving all your movie jpg's with the name of the movie.
This way your first screen would show as many folders as you setup and would let you find the type of movie you want easier.  I remember somewhere someone had uploaded artwork for the different types of movies.

I have already done that as well....but I have like 100 movies in each movie type folder, so thumbnails of the movies are a must as well.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: marciton on April 03, 2010, 02:36:34 PM
I think that one bug from the beta is still here.
if you check "Always show subtitles" to on , the option go back to off when you turn off the box ...

someone can confirm ?
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: palomo on April 03, 2010, 08:21:55 PM
I updated to 1.02.21 and all was well, but I realized that when trying to refresh all my thumbnails, when I was close to the 400s, the WDTV freezes and hangs. The only solution is to unplug it, which makes it necessary to reload all thumbnails. Only that before finishing, it freezes again.
I had to rollback to 1.01.24 and it is working fine again.
This new FW is no good for me. I'll have to wait 'til the next one. The only problem is that every time I turn it on the WDTV live keeps telling me that there is a "New Firmware found".

Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: simate on April 04, 2010, 03:21:36 PM
I upgraded last night and it went smooth, except like other on the forum all of the cover art for my folders dissappered I have a folder for each movie. I named the folder the cover art .jpg and the movie all the exact same name and it worked perfectly, after the upgrade it shows a blank folder no more cover art in thumbnail mode.  I did  find a work around, by naming the .jpg inside of the folder, folder.jpg and the cover art appears again, this is a real pain though as I now have to rename all 600 of my movie cover art to folder.jpg.  Thanks alot WD.

No problems at all here with my jpg's for my movies. Each movie is in it's own folder called whatever the film is called and each film has a jpg thumbnail called the same as the movie file name created by ThumbGen. Everything is as it was before the update plus the improvements of course.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: bobmac27 on April 04, 2010, 08:23:38 PM
I upgraded last night and it went smooth, except like other on the forum all of the cover art for my folders dissappered I have a folder for each movie. I named the folder the cover art .jpg and the movie all the exact same name and it worked perfectly, after the upgrade it shows a blank folder no more cover art in thumbnail mode.  I did  find a work around, by naming the .jpg inside of the folder, folder.jpg and the cover art appears again, this is a real pain though as I now have to rename all 600 of my movie cover art to folder.jpg.  Thanks alot WD.

Why not use folders for different types of movies.  Such as "Action", "Drama", "Women" ect.  This way you put all action movies together in the one folder with a jpg of something that lets you know it is action and name that folder.jpg, leaving all your movie jpg's with the name of the movie.
This way your first screen would show as many folders as you setup and would let you find the type of movie you want easier.  I remember somewhere someone had uploaded artwork for the different types of movies.

I have already done that as well....but I have like 100 movies in each movie type folder, so thumbnails of the movies are a must as well.

Not sure what your problem is then.  If you have a movie type folder with a jpg for the type named folder.jpg and a jpg for each of the 100 movies named the same as the movie you should be good to go.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: bnz on April 05, 2010, 01:44:02 AM
There is a big issue for me in this release. I have two PC with WinXP with shares. If  i give the username/pw and after i go to other PC to play something, the WD LIVE forget the previous username/pw. WD can memorize only one username/password for one PC. This is very unconfortable, if you have more than one PC in your network with shares. This was the same situation in prerelease. So i had to downgrade to 1_01_24 again.  :(
I can confirm that.
I have 5 different computers on the network. The new update made LIVE unusable. Entering login/pass every time you browse another computer.
This is a serious bug. I will have to learn now how to downgrade. Great work, guys!  ???

I can confirm this as well. The Live forgets username and password for shares. As workaround, i did the following instead of downgrading: made the usernames and passwords simple and short (i have special accounts for the wdtv anyway) and i disabled the auto-login. That way i can just reenter them if the device loses the login data.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: bnz on April 05, 2010, 02:28:30 AM
The revision 3 video podcasts are still playing too fast, also when remuxed to mkv.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Jimble on April 05, 2010, 05:38:34 AM
This firmware is working well for me so far! No new issues and a couple of fixes.

I don't have any thumbnail issues, in fact my artwork shows up instantly now, rather than having to wait for them to load.  My movies are all MKV's with a jpeg in the same folder as moviename.jpg for the cover art. My folders are also working using folder.jpg

my AC3 audio tracks are working well , and in sync, over optical with audio set to digital, however if i rewind it does go out of sync still.

I still find the DTS track is fast by about 200ms though on the ones i've tested
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: discopig on April 05, 2010, 11:56:40 AM
Tried the update. I still have problems with variable framerate MKV files encoded by Handbrake. Reverted back to the original firmware again as it does not have this bug.

On the plus side, the new firmware is much snappier and has a ton of useful features/fixes for me. Too bad it makes over 500 files in my collection unusable.

Sigh.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: leif on April 05, 2010, 08:01:18 PM
I just updated to this firmware. I'ts my first update, I was running stock firmware before. Now my movies don't play as smooth. I'ts a subtle difference but I'm curious if anyone else notices?Playback seems reduced framerates a little bit now and I don't enjoy it as much. Where can I re-download the stock firmware? I don't use networking btw.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Syntax Error on April 05, 2010, 09:24:48 PM
Okay, what's with the subtitle positioning in this new firmware revision? Is there a way to specify a default location for subtitles rather than having to adjust it every damn time I play a new video?

WD: love fixing one thing while breaking two things that weren't broken to begin with!  ???
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: montop on April 05, 2010, 11:39:08 PM
I've upgrade to 1.02.21. And now except the thumbnail problem. All seems OK. And I'm glad is my TP-Link WR821N usb wireless work fine. ;D
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Ohara28 on April 06, 2010, 05:00:14 AM
HI
at start sorry for my English,im new user of wdtv live and i have problem with native resolution of my TV, my tv support 1360x768 NATIVE but when i set Auto setting on my wd live resolution change to 1080p.Can u plz fix auto settings to detect native TV resolution?
Greets Ohara
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: colbertnotion on April 06, 2010, 05:14:38 AM
Updated to new version hoping that the line in release notes stating ...

Resolved issue with audio format message showing in AutoPlay mode

was truly fixed but alas it is still there each and every time the unit plays a video.  I use my LIVE for digital signage (as was advertised on the box that I could do so) on my kiosk and this is extremely annoying . . . WD, please don't say you've fixed something when you haven't!  Maybe in the next release they'll actually fix this problem for users who bought the device thinking it could be used as advertised!
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: UniKyrn on April 06, 2010, 06:30:54 AM
Just upgraded w/o any problems.

I DON'T LIKE
- can't stop the video preview by hitting stop anymore - please fix that asap!

Seconded!  When you're scrolling through a list of videos and stop to read where you are in the list, it's distracting as hell to have the preview startup and be unable to stop it.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Whoheart on April 07, 2010, 08:00:21 AM
Just upgraded w/o any problems.

I DON'T LIKE
- can't stop the video preview by hitting stop anymore - please fix that asap!

Seconded!  When you're scrolling through a list of videos and stop to read where you are in the list, it's distracting as hell to have the preview startup and be unable to stop it.

Then don't use preview?

I haven't generally used preview, but that you can now navigate into the preview window is a new feature isn't it?


Btw, you can press 'search' to stop the playback - not sure if that is by design.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: saughassy on April 07, 2010, 11:27:20 AM
Thanks for update, nice and so on. BUT. What's about the most important thing: Auto format still doesn't work. I can't imagine how can use people wdtv without it. It must to reconfigure after any video. Play, judder.. damn. Back back setup, video setup, change the refresh, back back, try the video.. damn. still judder, back back, setup, video, change refresh rate, back, find the video, try it, woow it s smooooth. But after i showed it, it s starts again.
 Why don't fix it? WDTV Live nearly unusable without it. :(
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: vango44 on April 07, 2010, 03:59:07 PM
What formats are you having problems with? I don't have a separate upconverter (just connected to TV) but I don't notice any issues with the different files I play. Some don't play at all but those that do seem to play without judder etc...
Also, do any of WDTV's competitors offer this feature? Maybe it's not as easy as it sounds.

Many, many people are asking for this though...
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: saughassy on April 07, 2010, 09:02:13 PM
Well, the cheaper and older OPlay! have this feature. If u try to play 24p, then player must be change it's output to 24p, television either. In this case won't be judder.
 If u try 23.976, or 25i, or 60p etc, player must be change the correct output frame rate, tv either. If one of them cant change it, WILL BE judder. Always.
 There is two solution: cheaper (mostly with best pq) and much simpler: wdtv always plays with the footage's original framerate, and television handle it if capable. (in this days mostly yes)
another solution: WDTV always send a fixed framerate (like now :(), especially 60p, but HAVE a framerate convert, a cadence management, wich is addig new frames to fix judder.  Now it is not working in auto mode wdtv live try to play everything in fixed 60p, and which is not, that will be judder. Always, because 60 frame per second cant divide without remainder with 24, or 23.975, or 50. In this case must be cadence handling, or the must cheaper: play with original framerate and send to tv that can handle it.
Some people can't see it, but its exist. I'm working as an video/film editor, so believe me. It's exist and that more important: it's open to improvement. :)
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Whoheart on April 08, 2010, 05:47:32 AM
I think that one bug from the beta is still here.
if you check "Always show subtitles" to on , the option go back to off when you turn off the box ...

someone can confirm ?


If you switch into 'preview mode' and press back then it sets subtitles to off.
So don't do that ;)
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: benedictuz on April 08, 2010, 07:45:21 AM
I really don't care personally about dvd menu's, thumbnails,  all kinds of eye candy and what have you...
A native framerate detection (and let the TV handle it) however is much desired by me. This would effect the basic day to day user experience greatly!

Let's make it happen!  ;)

cheers
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: gregvolt on April 08, 2010, 01:19:42 PM
It did not resolve the spinning circle of death issue after fast forward or rewind. But now instead of getting the file type not supported message after a fast forward, it skips that and immediately goes to the blue spinning circle while the video plays and the device becomes unresponsive.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Armand on April 08, 2010, 06:46:00 PM
I really don't care personally about dvd menu's, thumbnails,  all kinds of eye candy and what have you...
What the WD can't read from the DVD file structure  is not just menus but a whole bunch of instructions, an example which would be which subtitle track is supposed to be forced etc. The data in the video.ifo  isn't just "eye candy."
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Armand on April 08, 2010, 06:49:52 PM
Not sure what your problem is then.  If you have a movie type folder with a jpg for the type named folder.jpg and a jpg for each of the 100 movies named the same as the movie you should be good to go.

I think the point is WD previously had in their manual and release notes that you could name the jpg anything and the first jpg would display as the folder icon -- now it does not unless named folder.jpg.

If you rename all your movie icons to "folder.jpg" you will then have a problem properly organizing them for later generation devices which will surely have systems where your movies can be in bulk folders and have proper icons like in most media playing software.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: bobmac27 on April 08, 2010, 08:22:55 PM
Not sure what your problem is then.  If you have a movie type folder with a jpg for the type named folder.jpg and a jpg for each of the 100 movies named the same as the movie you should be good to go.

I think the point is WD previously had in their manual and release notes that you could name the jpg anything and the first jpg would display as the folder icon -- now it does not unless named folder.jpg.

If you rename all your movie icons to "folder.jpg" you will then have a problem properly organizing them for later generation devices which will surely have systems where your movies can be in bulk folders and have proper icons like in most media playing software.


You would only have one jpg named folder.jpg which would be a jpg indicating what type of movies are in that folder. (Action, Drama, ect.)  All other jpg's would be named the same as the movie file.  Not sure how this would cause a  organizing problem.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: marciton on April 09, 2010, 01:58:10 AM
The bug of the subtitles is really annoying !
I want the wdlive use automatically a subtitles if there is one on the same folder ..
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Tetram on April 09, 2010, 09:47:41 AM
The bug of the subtitles is really annoying !
I want the wdlive use automatically a subtitles if there is one on the same folder ..


There's no such bug : it does use automatically subtitles if there is one in the same folder AND has the same name as the video. By the same name, I mean :


videoName.avi
videoName.srt
videoName.alt.srt

As a matter of fact, you can even have multiple subtitles for the same video, which could be very convenient.

Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: piotraas on April 09, 2010, 01:31:22 PM

.m4v playback issue - audio not synchronized

Now I can FF/RW .m4v movies, but I can't watch them because audio is completelly out of sync. It applies to movies compressed with handbrake 0.9.4 (mp4v codec). Before upgrade those files were played OK, although without FF/R
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Armand on April 09, 2010, 05:25:14 PM
You would only have one jpg named folder.jpg which would be a jpg indicating what type of movies are in that folder. (Action, Drama, ect.)  All other jpg's would be named the same as the movie file.  Not sure how this would cause a  organizing problem.
Of course it presents a problem, and you miss the point of the new bug. Previously WD, and this is according to the manual as noted by others here, would use the first picture no matter what name as the folder picture as the folder's icon. You could name it folder, or as is much more common, for obvious organizational benefit, the movie name. Now with the new bug (reported and confirmed as a bug in the new firmware on WD site) folders will no longer display the first image as folder icon and it has to be named "folder.jpg."
The problem is obvious. If WD ever fixes the double icon bug allowing one to simply dump all movies (of a genre, rating or first letter, etc) into one folder, all those jpg changed to "folder.jpg" will be useless. They are better off remaining, as works with windows, linux, WD for all its firmware until the recent bug, and other players, simply the name of the movie file.

The newest firmware definitely does have a bug -- and in fact the documentation and manual now incorrectly indicate that WD will recognized the first image, no matter what its name is, as the folder icon, which it always did, except now it will not.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: bobmac27 on April 10, 2010, 11:14:24 AM
You would only have one jpg named folder.jpg which would be a jpg indicating what type of movies are in that folder. (Action, Drama, ect.)  All other jpg's would be named the same as the movie file.  Not sure how this would cause a  organizing problem.
Of course it presents a problem, and you miss the point of the new bug. Previously WD, and this is according to the manual as noted by others here, would use the first picture no matter what name as the folder picture as the folder's icon. You could name it folder, or as is much more common, for obvious organizational benefit, the movie name. Now with the new bug (reported and confirmed as a bug in the new firmware on WD site) folders will no longer display the first image as folder icon and it has to be named "folder.jpg."
The problem is obvious. If WD ever fixes the double icon bug allowing one to simply dump all movies (of a genre, rating or first letter, etc) into one folder, all those jpg changed to "folder.jpg" will be useless. They are better off remaining, as works with windows, linux, WD for all its firmware until the recent bug, and other players, simply the name of the movie file.

The newest firmware definitely does have a bug -- and in fact the documentation and manual now incorrectly indicate that WD will recognized the first image, no matter what its name is, as the folder icon, which it always did, except now it will not.

I have always used the folder.jpg to designate what the folder jpg will be and all my movies come from a USB drive connected to the WD so I have not noticed any problems with the upgrade.  I have never relied on the WD picking the first jpg.  Sorry for the confusion.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Armand on April 10, 2010, 05:50:50 PM
You would only have one jpg named folder.jpg which would be a jpg indicating what type of movies are in that folder. (Action, Drama, ect.)  All other jpg's would be named the same as the movie file.  Not sure how this would cause a  organizing problem.
Of course it presents a problem, and you miss the point of the new bug. Previously WD, and this is according to the manual as noted by others here, would use the first picture no matter what name as the folder picture as the folder's icon. You could name it folder, or as is much more common, for obvious organizational benefit, the movie name. Now with the new bug (reported and confirmed as a bug in the new firmware on WD site) folders will no longer display the first image as folder icon and it has to be named "folder.jpg."
The problem is obvious. If WD ever fixes the double icon bug allowing one to simply dump all movies (of a genre, rating or first letter, etc) into one folder, all those jpg changed to "folder.jpg" will be useless. They are better off remaining, as works with windows, linux, WD for all its firmware until the recent bug, and other players, simply the name of the movie file.

The newest firmware definitely does have a bug -- and in fact the documentation and manual now incorrectly indicate that WD will recognized the first image, no matter what its name is, as the folder icon, which it always did, except now it will not.

I have always used the folder.jpg to designate what the folder jpg will be and all my movies come from a USB drive connected to the WD so I have not noticed any problems with the upgrade.  I have never relied on the WD picking the first jpg.  Sorry for the confusion.

Bob that's cool. that is your method. My point is that a very very common and often recommended organizational a method with WD Live is a folder for each film. This way you get a single copy of the folder icon when browsing the main folder. After all, this main folder display only gives 12 icons and, if half are double icons that gives you six films per page. If you separate into folders you get 12 separate films per page. Also folder structure is more desirable with many films that may have separate unmuxed subtitle files. The WD requires those subtitle files to be idneticle only allowing one unmuxed subitlte file but playback through other devices and pcs don't hafve that limt and sub files dont have to have identicle prefix.

The point being that for other stream devices, and for Win 7 PCs naively or with wmc or xbmc, one doesn't need to have the the jpg named "folder",  the first jpg displays as the folder no matter what.

The problem arises should WD fix the double icon bug and therefore many people may wish to move files back to general folders.

The fac tis that on ALL prior WD LIVE Firmware, and this was noted in the WD manual and prior firmware change logs, the first jpg would display as folder no matter what its name. This was changed with nothing in the change log. If you have 1,000 films in folders, this is no joke and WD simply removing and disallowing a previously documented, allowed and functioning method is problematic.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: marciton on April 11, 2010, 05:50:09 AM
The bug of the subtitles is really annoying !
I want the wdlive use automatically a subtitles if there is one on the same folder ..


There's no such bug : it does use automatically subtitles if there is one in the same folder AND has the same name as the video. By the same name, I mean :

videoName.avi
videoName.srt
videoName.alt.srt

As a matter of fact, you can even have multiple subtitles for the same video, which could be very convenient.


yes this is correct , this is not the bug ...
if in the options you set to use subtitles automaticaly ... it's not working
 
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Whoheart on April 12, 2010, 05:34:24 AM
yes this is correct , this is not the bug ...
if in the options you set to use subtitles automaticaly ... it's not working


It has always worked for me.

However, they have added a bug which switched OFF the options setting, if you use preview mode in a certain way.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: gadget on April 12, 2010, 06:29:31 PM
Is it worth upgrading from beta .19 to this?
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: wildgoose on April 13, 2010, 11:02:40 AM
Ok, so I am ready to give the new firmware a try again. My folder thumbnail disappeared after I did the upgrade, and I reverted back the firmware since I was going to show my friend my new toy, and without thumbnail it would've been awfully embarrassing.

Anyway, it seems thumbnail is working for some, but not others. So have we figured out what exactly is the problem?

I have all my movies organized in subdirectories, where each directory contains the movie, subtitles, and maybe some other stuff on my NAS.

For example, in \\nas\share\movies\HD, I have folders like the following:

"Movie XYZ (2009)"
"Movie ABC (2008)"

Within the "Movie XYZ (2009)" folder, I have a jpg file "Movie XYZ (2009).jpg". The main movie file is NOT the same as the folder name.

The Thumbnail was working perfectly for the previous firmware. After update, no thumbnail shows up.

How do I get thumbnail to show up with this firmware?

Thanks.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: SCADA.30 on April 13, 2010, 05:02:50 PM
You would only have one jpg named folder.jpg which would be a jpg indicating what type of movies are in that folder. (Action, Drama, ect.)  All other jpg's would be named the same as the movie file.  Not sure how this would cause a  organizing problem.
Of course it presents a problem, and you miss the point of the new bug. Previously WD, and this is according to the manual as noted by others here, would use the first picture no matter what name as the folder picture as the folder's icon. You could name it folder, or as is much more common, for obvious organizational benefit, the movie name. Now with the new bug (reported and confirmed as a bug in the new firmware on WD site) folders will no longer display the first image as folder icon and it has to be named "folder.jpg."
The problem is obvious. If WD ever fixes the double icon bug allowing one to simply dump all movies (of a genre, rating or first letter, etc) into one folder, all those jpg changed to "folder.jpg" will be useless. They are better off remaining, as works with windows, linux, WD for all its firmware until the recent bug, and other players, simply the name of the movie file.

The newest firmware definitely does have a bug -- and in fact the documentation and manual now incorrectly indicate that WD will recognized the first image, no matter what its name is, as the folder icon, which it always did, except now it will not.

I have always used the folder.jpg to designate what the folder jpg will be and all my movies come from a USB drive connected to the WD so I have not noticed any problems with the upgrade.  I have never relied on the WD picking the first jpg.  Sorry for the confusion.

Bob that's cool. that is your method. My point is that a very very common and often recommended organizational a method with WD Live is a folder for each film. This way you get a single copy of the folder icon when browsing the main folder. After all, this main folder display only gives 12 icons and, if half are double icons that gives you six films per page. If you separate into folders you get 12 separate films per page. Also folder structure is more desirable with many films that may have separate unmuxed subtitle files. The WD requires those subtitle files to be idneticle only allowing one unmuxed subitlte file but playback through other devices and pcs don't hafve that limt and sub files dont have to have identicle prefix.

The point being that for other stream devices, and for Win 7 PCs naively or with wmc or xbmc, one doesn't need to have the the jpg named "folder",  the first jpg displays as the folder no matter what.

The problem arises should WD fix the double icon bug and therefore many people may wish to move files back to general folders.

The fac tis that on ALL prior WD LIVE Firmware, and this was noted in the WD manual and prior firmware change logs, the first jpg would display as folder no matter what its name. This was changed with nothing in the change log. If you have 1,000 films in folders, this is no joke and WD simply removing and disallowing a previously documented, allowed and functioning method is problematic.



I have always had my thumbnails named folder.jpg  After the update I lost the use of all my thumbnails, and I'm not sure how to get them back.  I tried removing them, restarting WDLive, then re-adding them, and restarting WDLive.  Nothing seems to work.  I might have to downgrade back to 19.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: EProie on April 15, 2010, 05:13:37 AM
I read on one of the forums that that the F in folder.jpg needs to be a capital F.  Not sure if it's true since I haven't updated to the new firmware.  Just try renaming it to Folder.jpg on one folder and unplug the power and restart WDlive and see if it works.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: benedictuz on April 15, 2010, 08:27:59 AM
Quote
What the WD can't read from the DVD file structure  is not just menus but a whole bunch of instructions, an example which would be which subtitle track is supposed to be forced etc. The data in the video.ifo  isn't just "eye candy."

I was just summing up all of the things people are complaining about. My point is: I don't care about any of these things. Just want the native framerate detection... Sure enough dvd menu's aren't just about eyecandy... Thing is: I only watch avi, mp4, mkv etc. Never dvd's. Really wish the WD guys would pick up on this.

If I had known about this serious flaw before my purchase I wouldn't have bought the device....
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Whoheart on April 16, 2010, 05:26:39 AM
I read on one of the forums that that the F in folder.jpg needs to be a capital F.  Not sure if it's true since I haven't updated to the new firmware.  Just try renaming it to Folder.jpg on one folder and unplug the power and restart WDlive and see if it works.

I don't have to use a capital "f" for it to work here.
In fact it updates dynamically, if i save a jpg to a folder as "folder.jpg" it pops up on the live automatically.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: apsheron on April 17, 2010, 07:37:02 AM
I updated to 1.02.21 and all was well, but I realized that when trying to refresh all my thumbnails, when I was close to the 400s, the WDTV freezes and hangs. The only solution is to unplug it, which makes it necessary to reload all thumbnails. Only that before finishing, it freezes again.
I had to rollback to 1.01.24 and it is working fine again.
This new FW is no good for me. I'll have to wait 'til the next one. The only problem is that every time I turn it on the WDTV live keeps telling me that there is a "New Firmware found".



I just downloaded 1.02.21, how does one rollback a firmware? Thanks.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: timeey on April 18, 2010, 01:24:30 AM
What about using the search-function of the forum!? Every week the same question. ::)

http://wdtvforum.com/main/index.php?topic=5622.0 (http://wdtvforum.com/main/index.php?topic=5622.0)
http://wdtvforum.com/main/index.php?topic=5754.0 (http://wdtvforum.com/main/index.php?topic=5754.0)
http://wiki.wdlxtv.com/Flashing_the_Firmware (http://wiki.wdlxtv.com/Flashing_the_Firmware)
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Armand on April 30, 2010, 06:50:45 PM
I read on one of the forums that that the F in folder.jpg needs to be a capital F.  Not sure if it's true since I haven't updated to the new firmware.  Just try renaming it to Folder.jpg on one folder and unplug the power and restart WDlive and see if it works.

I don't have to use a capital "f" for it to work here.
In fact it updates dynamically, if i save a jpg to a folder as "folder.jpg" it pops up on the live automatically.

No. doesn't update dynamically -- you need to cycle power. that is known and documented by WD support.
This is different than former firmware. with former firmware (and betas of the latest) it updated dynamically. Now it does not, as multiple users here have note.

Moreover if you have more than 80 folders in a directory with "folder.jpg in each folder the WD will now commonly freeze and require disconnection from power. this is also a known bug and WD tech support (top tier) says they have hundreds of tracks on that new bug.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: jmullan99 on May 04, 2010, 05:07:30 AM
There is a big issue for me in this release. I have two PC with WinXP with shares. If  i give the username/pw and after i go to other PC to play something, the WD LIVE forget the previous username/pw. WD can memorize only one username/password for one PC. This is very unconfortable, if you have more than one PC in your network with shares. This was the same situation in prerelease. So i had to downgrade to 1_01_24 again.  :(
I can confirm that.
I have 5 different computers on the network. The new update made LIVE unusable. Entering login/pass every time you browse another computer.
This is a serious bug. I will have to learn now how to downgrade. Great work, guys!  ???

Is it feasible to create a "media" user, with the same creditials, on each PC?  Would WDTV work properly then?
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: bnz on May 04, 2010, 05:12:09 AM
No, i have it set up like that. A special username for wdtv with the same password on all machines. Still, when i change the computer, i have to reenter the credentials. This is really annoying.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: jmullan99 on May 04, 2010, 06:27:16 AM
I am fairly new to WDTV Live.  But I have been streaming to XBOX360 and PS3 for many months.  I do not use network folder/file sharing and cannot fairly comment on the issues with that.  I know it may be more convenient for many users (media spread out among many computers), but my research in this forum to-date says that it's a bit more painful.  But I have found Windows itself has issues, and the current FW versions of Live has issues.

I use PS3 Media Server and it has been flawless, even for the Live.  I can actually stream from one laptop via WiFi, to the router, back to the PS3 wirelessly while at the same time serve up a second stream to the Live (via powerline ethernet between router and Live) and no stuttering.  Even the server laptop is used for other tasks with the server app running and streaming out and no issues (yet).  It "might" slow down if I also rip/convert DVDs.

At this point, I want to mention that I make almost all my movies into AVI (for convenience and size) and I am not obsessed with ultimate resolution, full 4gig DVD movie folders.  Up to 1080 is good for me.

Even in media server mode I was getting double thumbnails.  That was predictable since JPGs are media files ( I know, Live should filter videos when listing videos ).  Fortunately PS3MS allows me to specify a seperate folder for thumbnails (outside the tree of folders for sharing/streaming).  This corrected the issue.

I do not find that my WD caches any thumbnails, at least while connected to a media server.  At least that is my perception, because as I scroll through the video list, it takes a few seconds to repopulate the images.  So even if the latest firmware does not dynamically update the thumbnail images, I think my media server app is supplying the artwork in a different manner and therefore the Live would not cache them (help me here if I am off base).

I just thought I would share what I have found so far.  And I have not tried version 21 yet, but will be on the weekend. 

Cheers,
John
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: dinje on May 06, 2010, 01:20:11 PM

What do you go to on the wdtv live, to veiw "play too" from my laptop?

I cant find it to watch anything.

Thanks
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Tobber on May 08, 2010, 02:24:21 AM
Just use the search...
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: bobmac27 on May 09, 2010, 06:51:14 AM

What do you go to on the wdtv live, to veiw "play too" from my laptop?

I cant find it to watch anything.

Thanks

You don't need to do anything on the WDTV just make sure it is on.  You control everything from your laptop.  If the file is compatable then when you right click there will be a Play To link, and WDTVLive should be listed.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: ferragno on May 15, 2010, 06:14:43 AM
After upgrade to 1.02.21 my external USB drive with NTFS file system was not detected any more. Went back to 1.01.24 and things went back to normal.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: ferragno on May 15, 2010, 02:22:27 PM
I bought the WD Ext HDD 1021 WD Elements Desktop WDBAAUxxxxxxx , 1:02:21 but the firmware is not seen, are due back in 1:01:24, possivile that there is a solution to make it work please help me with 1:02:21
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Gabriel on May 23, 2010, 11:49:05 PM
Hi,

With this new firmware it's still have trouble with subtitle (.SRT file)

I have an .avi file (MyFile.avi) and a subtitle (MyFile.srt) these files are placed on a network, an a Synology DS409+ to be precise. When I play MyFile.avi no subtitle.

When I place the same file on a USB stick, no problem when I play the subtitles are there ...

Any solution ? Excepted to ask WD to wake up and fix bug ....

Best wishes

Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: marciton on May 25, 2010, 06:17:33 AM
are you sure you use the "network share mode" and not the one that check the DLNA services ?
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Julie-A on June 01, 2010, 02:12:48 PM

Hello:

I am wondering if the new upgrade has done anything to help with the problem of screen freeze during a movie, then a sudden fast forward to where the movie should be after the freeze? The only way I could keep this from happening was to reboot the box after each movie I watched and start fresh. If I was looking through the movie titles on my Seagate 1.5TB drive, I might click on one to start it, decide I didn't want to watch that one, and then find the one I wanted to watch and start that movie. It was during that movie that the screen would freeze periodically throughout the movie and then rush to catch up when it finally decided to "wake up". I have not had this unit very long so not sure which version is on it. I'll see if it will accept another upgrade and find out if that fixes the problem. Anyone else with the same problem?
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Ishidia on June 02, 2010, 05:11:36 AM
Hello !
I have a question : I just bought a WDTV Live and i was wondering which upgrade should i do? Shall I update to the 1.02.19 or the 1.02.21 ? Or stay with the original ?
I don't intend to use the network service so far and i'm not interested in thumbnails. I just want it to play my mkv (with ac3/dts sound & subtitles) without any problem.

Thanks !
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Herschel on June 06, 2010, 03:59:35 PM
Hi all, I updated to the latest firmware and now I cannot access Network Share. I can still access through Media Server but no Network Share. I cannot find a solution. I'd be interested to know if other people are experiencing this same problem after the latest firmware.

Thanks.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: rokr on June 06, 2010, 06:01:15 PM
Try a system reset (it's in the settings menu)...
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: bankbh on July 22, 2010, 06:34:28 AM
Well i just updated my WDTV with the 1.02.21 and everything works fine or allmost fine.
I have a major problem with my USB plugin now..
My WDTV don't register any devices plugged in to my USB..

Does anybody have the same problem or now how to fix it?

I have tried to reset to factory settings, plugged the power off for 1 hour, tried with 3 USB devices but nothing is working.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: southsloper on August 26, 2010, 01:23:34 AM
Another user experience report...

I finally upgraded to 1.02.21 and then found that one AVI file I watched would hang after a while I could not get it nor any other videos, either from the external USB drive, networked shared files, YouTube videos, etc to play, it would just display the loading graphic.  I also found music files, streaming radio, would not play either.  I didn't try photos.  After a factory reset, I could play the first video that hung, but it would freeze again.  I did manage to play one video completely thru, but the behaviour persisted, even with lots of factory resets.

Bottom line:  I downgraded back to 1.01.24 and I'm back to "normal".
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Saponetto on September 13, 2010, 06:02:20 AM

Hello, All.
It' s a couple of weeks I've got my Live, and of course I did the upgrade to 1.02.21 FW.
Ok, 8Bits - 12Bits video mode is now working... the little price to pay is a criticity on manage optical audio output respect than stock FW.

It seems that the absence of audio when "digital" mode is selected is a common inconvenience, maybe more criticity is about the audio stream itself, that very often seems to leave blanks durign the listening either in Stereo mode or in Digital mode.

Rebooting gets rid of the problem but of course everybody would prefer not to be forced to do this...
Nothing to add on the final reliability of the device... it works well.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: einstein72 on September 28, 2010, 05:36:29 AM
In my household I'm not the only one to use the mediaplayer. That's why I need a player THAT WORKS! As the WD is driving us all nuts with its freezing, rotating busy icon, and out-of-sync video's I have decided to trade it in for another player and not to wait any longer for firmware that MAY solve all of the problems that we encountered in over a year now!
I want potential buyers to know this so I post it here.

Regards
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: fefethepilot on October 10, 2010, 10:16:04 AM

  8) Hi all !

 I buy last week a WD TV LIVE ( €119,00 Italy ) with a old softare inside. Some files don't see it  :o BUT when i update with the last version 1.02.21 all the problems gone  ;)  ;D

 I happy to have this multimedia player, working very good.

 I just have a little problem between my WD TV LIVE + Sitecom WL-329 & my notebook ASUS F3SA Vista home Premium... wifi connection problems  ???


 Have a nice day guys!!   ;) ;) ;)

Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Kennykelvain6 on October 16, 2010, 12:24:48 AM


Okay cool. Seems to be an interesting software. Will have to try it out and let you know about it.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Nistrod on October 27, 2010, 07:52:02 PM
Problems with ts files
Using 1.02.21, almost exclusively, I play .ts files from an attached drive. There are a number of intermittent problems:


These issues do not happen on all files, but are consistent on any one file.

Anyone else having these problems?
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: guspapa on November 20, 2010, 09:45:44 AM
After update my .mov subtitles had disappeared. What can I do? Help me!
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: jaxbrian on November 23, 2010, 05:59:10 AM
I upgraded last night and now I can not connect to the Play On Server.  I bought the WDTV live to use Play On and watch Hulu.  I can see Play On but it says there is no files in the folder.  What can I do to fix it?
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Okeemike on November 26, 2010, 03:27:42 AM
Has anyone had any issues with audio since updating the firmware?  I've seen no posts in this thread, so it would seem not.

After updating, several (if not all) of my files sound completely 'overdriven'. That is, it's as if the gain has been turned up really, really high, and as a result, I have loud, distorted audio.  The volume on the TV has to be turned way down, and the files are largely unwatchable.

Is it just me, or is someone else dealing with this?

(note, I've seen this on both MKV and AVI. 
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: RavRob on November 26, 2010, 04:19:21 AM
If you still have 1.02.21 upgrade to 1.04.10
If you have 1.04.10, revert back to 1.02.21 and then back to 1.04.10 with proper reset and factory default between reboots.

Another thing to try first, unplug the unit from the wall for 20 minutes.  Sometimes a reboot is not enough.  Unplug for a while may do the trick.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: Okeemike on November 26, 2010, 05:22:25 AM
If you still have 1.02.21 upgrade to 1.04.10
If you have 1.04.10, revert back to 1.02.21 and then back to 1.04.10 with proper reset and factory default between reboots.

Another thing to try first, unplug the unit from the wall for 20 minutes.  Sometimes a reboot is not enough.  Unplug for a while may do the trick.

Good advice, thanks.  In the meantime, is 1.02.21 still available somewhere?  I have two units, one upgraded, and one still at .21, and would like to have th ability to roll them BOTH back, if the upgrade doesn't go well.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: RavRob on November 26, 2010, 05:59:20 AM
Can't seem to find it anywhere.  I am sure someone has it stashed somewhere.  If you still don't have a link tonight when I get home I will upload it somewhere.  I am sure I still have it for that very reason....in case I need to downgrade for any reasons.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: jason.mcintyre on December 08, 2010, 03:33:44 PM
Has anyone had any issues with audio since updating the firmware?  I've seen no posts in this thread, so it would seem not.

After updating, several (if not all) of my files sound completely 'overdriven'. That is, it's as if the gain has been turned up really, really high, and as a result, I have loud, distorted audio.  The volume on the TV has to be turned way down, and the files are largely unwatchable.

Is it just me, or is someone else dealing with this?

(note, I've seen this on both MKV and AVI. 

I have had this. I had one file where the sound was just terrible... way too loud and sounded like the bass was 2000 times higher than is should have been. Then I tried a few more files and found the same thing. At the time I didn't think anything of it, and a day or two later I unplegged the WDTV to take away with me for the weekend. When I got back and plugged everything back in, the files appeared to play normally, even though the set up had not changed at all.

All the files I had the issue with were AVI.
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: AussieColin on February 12, 2011, 01:49:09 AM
Am I the only one having issues with ISO files?

One of the really great features on the latest update was the ability to play ISO files as if you were playing the original disk. However, I'm finding that there's a bug in it that causes them to become unplayable after a while.  For example, I might play three or four files and then find that the next one will simply not play - it starts to open and then sticks on time 0:00:00 with a black screen. Any others you try after that point will have the same problem, even if they've played correctly before then. Sometimes if you leave it on the black screen for a while the player will spontaneously reboot itself.

The "solution" to the failure to play is simple: you just have to do a power cycle (turning it off with the remote is not enough). But this is obviously rather annoying. Is this something others have noticed? Is there an answer?
Title: Re: WDTV LIVE Software Update 1.02.21 User Experiences
Post by: irongoat on April 05, 2012, 11:59:02 PM
Please help

I just upgraded to Live HD however I can't play my file from hard disk which has all my movies, etc. doesn't recognize it as a media library? What can I do? Please help!
Thanks